The Dutch Farmhouse cares greatly about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessible via the website of The Dutch Farmhouse. The effective date for the validity of these conditions is 10/03/2024. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data we collect about you, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have concerning the personal data you provide to us. How we handle cookies is outlined on a separate page where you can also view and adjust your cookie permissions.

If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of our privacy policy.

Below you can read how we process your data, where we store it, which security techniques we use, and who can view the data.

We use Cloud86 for web hosting and email services. Cloud86 processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Cloud86 has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Cloud86 is obliged to maintain confidentiality under the agreement.

We use Cloud86’s services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Cloud86 has no access to our mailbox, and we handle all our email traffic confidentially.

For processing a (part of) the payments in our webshop, we use Mollie’s platform. Mollie processes your name, address, residence details, and payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, share (anonymized) data with third parties. Mollie shares personal data and information related to your financial position with credit rating agencies in the event of a request for a deferred payment (credit facility). All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie’s service for which they engage third parties. Mollie does not retain your data longer than is permitted by the legal terms.

We collect reviews via WebwinkelKeur’s platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the delivery of the service; we have given WebwinkelKeur permission to do so. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

If you place an order with us, it is our task to have your package delivered to you. We use PostNL’s services to carry out the deliveries. It is therefore necessary for us to share your name, address, and residence details with PostNL. PostNL only uses this data to perform the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.

If you place an order with us, it is our task to have your package delivered to you. We use DHL’s services to carry out the deliveries. It is therefore necessary for us to share your name, address, and residence details with DHL. DHL only uses this data to perform the agreement. If DHL engages subcontractors, DHL will also make your data available to these parties.

We only use your data to serve our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask for your explicit consent. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality under the agreement between them and us or an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed to further improve our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation with Fiscal and Criminal Investigations

In some cases, The Dutch Farmhouse may be required by law to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will oppose this within the limits of the law.

Retention Periods

We keep your data as long as you are a client with us. This means we maintain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forget request. Due to applicable administrative obligations, we must retain invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. Employees no longer have access to your client profile and documents that we have produced as a result of your order.

Your Rights

Under applicable Dutch and European legislation, you, as a data subject, have certain rights concerning the personal data processed by or on behalf of us. We explain below what rights these are and how you can exercise them. In principle, to prevent misuse, we send copies and transcripts of your data only to your already known email address. If you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a forget request, we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are misusing your personal data.

Right of Access

You always have the right to access the data we process or have processed and that relate to your person or are traceable to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data, to the email address known to us.

Right to Rectification

You always have the right to have the data we process or have processed and that relate to your person or are traceable to it, adjusted. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been adjusted to the email address known to us.

Right to Restriction of Processing

You always have the right to restrict the data we process or have processed that relate to your person or are traceable to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data will no longer be processed until you lift the restriction, to the email address known to us.

Right to Portability

You always have the right to have the data we process or have processed and that relate to your person or are traceable to it, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we can no longer continue the service in such a case, as the safe interconnection of data files can no longer be guaranteed.

Right to Object and Other Rights

You have, in some cases, the right to object to the processing of your personal data by or on behalf of The Dutch Farmhouse. If you object, we will immediately cease the data processing pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or transcripts of data that we process or have processed and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will inform you by email.